We want to keep you happy by providing a fast and efficient Blackberry Storm unlocking service.
We guarantee to unlock your phone, however in the unlikely event that we cannot do this, then we are happy to refund you providing certain conditions are met.
On occasion, the codes supplied to us will not unlock the phone and this is why we offer a 100% money back guarantee. This way you can purchase these codes without any risk to you.
We have such confidence in our unlocking system that we offer a complete money back guarantee to our customers helping you buy with confidence.
If we are unable to unlock your phone, we will request that you confirm that the information that you supplied to us was correct at the time. This refers to the network and country that the phone was locked to.
If the information provided by you is correct, we reserves the right to request further evidence that the phone in question is still locked, this may include: Photographic/Video evidence of the phone in question, with images of the IMEI number located under the battery, the IMEI number on the screen of the phone and the customer inserting an alternative SIM card and the subsequent message on screen when the phone is switched on.
In some cases the customer may be asked to supply us with the actual handset in question for verification purposes. This is highly unlikely but may be the only way we can check the phone is not unlocked.
Order cancellations will only be considered if the order has not yet been processed, once processed we are unable to cancel any orders.
Unlock codes that are supplied by us are not eligible for a refund should the handset be barred or blacklisted.
The refund will be granted via paypal.
